Information We Collect

When you interact with caravelionyx's budget preparation services, we collect information that helps us provide you with personalised educational content and support. This includes details you provide directly through our contact forms, program enquiries, and learning platform interactions.

We don't collect sensitive personal information unless it's directly relevant to customising your budget preparation learning experience. All data collection happens with your knowledge and consent.

How We Use Your Information

Your information helps us deliver effective budget preparation education that matches your specific needs and circumstances. We use this data responsibly to enhance your learning journey with caravelionyx.

Data Sharing and Third Parties

We work with carefully selected partners to deliver our budget preparation programs effectively. These relationships are governed by strict confidentiality agreements that protect your personal information.

Educational Partners: We may share relevant learning progress with qualified financial educators who contribute to our program delivery, but only when necessary for your educational benefit.

Technology Providers: Our website hosting, email systems, and learning management platforms are provided by reputable Australian companies that maintain high security standards.

Payment Processors: Credit card and bank transfer information is handled by PCI-compliant payment partners. We never store complete payment details on our own systems.

Legal Requirements: We'll only disclose your information if required by Australian law, court orders, or to protect the safety and rights of our students and staff.

Your Privacy Rights

Under Australian Privacy Principles, you have significant control over your personal information. We're committed to honouring these rights promptly and transparently.

To exercise these rights, contact us using the details below. We'll respond within 30 days and work with you to address your concerns effectively.

Data Security and Storage

Protecting your personal information is fundamental to our operations. We've implemented comprehensive security measures that align with Australian privacy standards and best practices in data protection.

All data transmission uses SSL encryption, and our servers are protected by firewalls and intrusion detection systems. Access to personal information is restricted to authorised staff members who require it for their specific roles in delivering our budget preparation programs.

Student records are retained for seven years after course completion to meet educational compliance requirements. Marketing communication data is kept only as long as you maintain your subscription to our updates.

In the unlikely event of a data security incident, we'll notify affected individuals and relevant authorities within 72 hours, as required by Australian privacy legislation.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our budget preparation resources. These small data files are stored on your device and help personalise your experience with our educational content.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit access to some website features or personalised educational recommendations.

Changes to This Privacy Policy

We review and update this privacy policy annually, or sooner if significant changes occur in how we handle personal information. When updates are made, we'll notify active students via email and post the revised policy on our website.

Material changes that affect how we use your existing personal information will be communicated at least 30 days before implementation, giving you time to review the updates and contact us with any concerns.

Previous versions of our privacy policy are available upon request, helping you understand how our privacy practices have evolved over time.